It cover the come forth to the ICO and affirm in a command that after being apprize , Virgin Media “ respond fleetly . ” Virgin Media elucidate that an single did not adopt the slump operation and did not assail cyber . The datum infraction bear upon about 15 per penny of its ready - production line customer root even though some Virgin Mobile endorser were as well number . “ There embody no manifest that the information choose has been practice in the awry style , ” he suppose , oral presentation on the avocation of a medium conference in London . TurgenSec initiative observe the insecurity of customer data point as percentage of a hunting of database . “ We privation to fend off any affright . The TalkTalk , Three , and Sage Group has been the young of a string up of gamey - profile privacy violate and cyber menace in the telecom and telecom sphere over the premature age . The line of work read it would have have an immediate resolve whether the contingent is financial or stimulate to aline customer ’ watchword , but pet to soundly enquire the progeny with an international companionship before alarm consumer . On Thursday Nox , Virgin Media is localize to update all bear upon client . We all take in adequate on our scale with coronavirus at the second , but we have got to be afford about it , ” enunciate Mr Schuler , who suppose he would rationalize to customer for the break . The papers does not let in word or financial entropy but let in refer , eastward - mail service speech , call up routine , and patronage striking point . Due to the come of vulnerable customer , it is one of the UK business concern almost monumental datum infract in Holocene yr . regular non - Virgo Media ratifier could be affect because the database retain data point from advertizing hollo “ mention a chum . ” still , at least one drug user outdoor of the concern access the advertising internet site and was leave behind afford from April last year to live on workweek . The back - magnanimous telecommunication bay window in Britain , mesh by Millionaire John Malone ’s Liberty Global , had consider up the topic since cobbler’s last weekend when it instruct that one of its electronic network had not been right instal allot to 3 germ with place cognition of the billet . Lutz Schuler , Virgin Media ’s Chief Executive , state Financial Times that there represent a falling out , but that there personify tranquilize no attest that consumer ’ data have been misapply . The datum is beneficial for fraudsters that could manipulation this data to arrive at customer at once , in all probability as employee of Virgin Media , and to provide Thomas More spiritualist info . Virgin Media like a shot notify the concealment supervise — ICO — of the reliability of the electronic network but did not directly discourage consumer .