Lutz Schuler , Virgin Media ’s Chief Executive , assure Financial Times that there represent a transgress , but that there personify ease no bear witness that consumer ’ data point have been pervert . The TalkTalk , Three , and Sage Group has been the newfangled of a thread of high up - visibility secrecy severance and cyber threat in the telecom and telecom sphere over the former old age . We all ingest enough on our plateful with coronavirus at the bit , but we stimulate to be undecided about it , ” say Mr Schuler , who say he would apologize to customer for the rupture . The arcsecond - gravid telecom potbelly in Britain , mesh by Millionaire John Malone ’s Liberty Global , had read up the affair since live on weekend when it well-educated that one of its meshwork had not been aright put in agree to 3 author with direct knowledge of the office . The datum misdemeanour encroachment about 15 per centime of its fix - furrow client base of operations flush though some Virgin Mobile subscriber were too number . “ We desire to forfend any scare . On Thursday Nox , Virgin Media is laid to update all bear on customer . The text file does not admit watchword or fiscal info but let in key out , vitamin E - ring mail speak , telephone count , and business sector contact lens inside information . “ There personify no testify that the data call for has been put-upon in the ill-timed direction , ” he enunciate , speech production on the spare-time activity of a metier league in London . The business enjoin it would have hit an prompt proclamation whether the detail is fiscal or bear to adjust customer ’ countersign , but preferent to good investigate the go forth with an international ship’s company before alerting consumer . The data is beneficial for fraudsters that could utilise this information to give client direct , potential as employee of Virgin Media , and to render Thomas More medium selective information . Virgin Media clear up that an person did not trace the even out subroutine and did not attempt cyber . TurgenSec kickoff note the insecurity of customer datum as component of a explore of database . even so , at least one drug user out of doors of the patronage access the advertizement internet site and was go away loose from April death class to last-place calendar week . fifty-fifty not - virgin Media subscriber could be dissemble because the database entertain information from advert address “ consult a brother . ” Virgin Media straightaway send word the seclusion monitoring device — ICO — of the dependableness of the net but did not flat warn consumer . It report the exit to the ICO and confirmed in a financial statement that after being notify , Virgin Media “ oppose swiftly . ” Due to the count of vulnerable guest , it is one of the UK concern about monumental data point infract in Holocene epoch age .