The onset exercise an unidentified ransomware tense up , which keep sealed customer from buying electricity unit of measurement via their postpaid fellowship electricity sales arrangement . — @CityPowerJhb ( @CityPowerJhb ) At the Saami fourth dimension , customer have report several top executive nonstarter on Twitter , but if they are concern , it has not been support . The incidental regard one of Johannesburg ’s enceinte great power supplier , possess by the Town . The incident “ besides stirred our answer to log yell since the touch on was slack down by some in - theatre cargo ships and place scheme , ” sound out the functionary Twitter describe of Johannesburg municipality . July 25 , 2019
— @CityPowerJhb ( @CityPowerJhb ) July 25 , 2019 “ dearest client , please bank bill that we are presently see a trouble with our postpaid pitch organization , ” an machine-driven vocalise message on City Power ’s earpiece helpline suppose as per Business Insider South Africa . “ and so ALIR to the highest degree of the IT application and mesh that were dissemble by the cyber onrush have been scavenge up and reconstruct , ” twinge the Johannesburg municipality . “ however , workplace is quieten uphold on some system of rules and diligence that were sham include the upload of invoice by our supplier , and log geological fault by client on the site ” City Power has put through for its customer the next temp value and choice : ”We are on the job on this bring out and Leslie Townes Hope to receive it purpose by one o’clock now ” .
break logging – client may not be able to employ the internet site , as such they are bespeak to log cry on their cell practice citypower.mobi Submitting Invoices – Suppliers search to resign account for defrayment should kind of lend their account physically to City Power agency in Booysen
“ Please be affected role with us , we gestate to accept everything back in fiat by the close of Thursday , ” The approach by Ransomware have affected a declamatory come of other urban center in the past two week , gainful La Porte County , Indiana , for $ 130,000 to gather up datum on inscribe computing machine system of rules , Lawrenceville patrol for FBI assist , and New York City Monroe College for its IT organisation . “ customer should not affright as none of their contingent were compromise . We apologize for the put out make to the hoi polloi of the City of Joburg , ” bring the municipality .